PRIVACY AND SECURITY POLICY

All services provided in our store belong to and are operated by our company  BC AKSESUAR İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ registered at Damak Sokak No:19/A  Göztepe Istanbul.

Some personal data of members (name-surname) , company information, telephone, address or e-mail information, etc.) are naturally collected by our store during membership processes or by filling out various forms and surveys.

Our company may send special offers, campaigns, new product information and promotional offers to its customers and members from time to time. Our members can choose whether or not to receive such information during the membership process, or they can change their choices from the Account Information section after the membership process is completed, or they can make a notification from the link in the information message sent to them.

The personal data transmitted to our store electronically during the confirmation process through our store or via e-mail message, will not be disclosed to third parties other than the scope and purpose specified in the "User Agreement" concluded with our members.

Our company stores and uses the IP addresses of members to detect system problems and resolve problems and disputes that may arise regarding the service provided. IP addresses can also be used to identify users in general and to collect comprehensive demographic information.

Our company provides this requested information in the Membership Agreement. may use it for direct marketing purposes other than the scope and purposes specified, by itself or through its affiliates. Personal data can also be used to communicate directly with the user when necessary. Information requested by our company or provided by the user, or information regarding transactions carried out through our Store, may be used by our Company and its affiliates outside the scope and purpose specified in the "Membership Agreement" without disclosing the identities of our customers. to make various statistical evaluations, to create a database and to conduct market research.

Our company is committed to keeping confidential information strictly confidential and private. and to ensure and maintain confidentiality, to take all necessary precautions and to show due diligence to prevent the entry of such confidential information. public domain or unauthorized use or disclosure to any third party, in whole or in part.

CREDIT CARD SECURITY 

Our company attaches special importance to the security of credit card holders who shop at our shopping sites. Your credit card information is never stored in our systems.

You should consider two points to determine the security level of the website you entered. One of them is a small key or lock symbol at the bottom of your web browser. It indicates that you are on a secure website and all your information is encrypted and protected. This information is used only in line with the sales process and in accordance with your instruction. The credit card information used in our shopping sites is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and transmitted to the bank for questioning. If the availability of the card is confirmed, the shopping process continues. Since the card details are not displayed or stored by us, it is not possible for third parties to receive this information.

 

The security of payment/invoice/delivery address information of online orders placed by credit card is checked by our Company against Credit Card Fraud. For this reason, in order for our customers' first orders to reach the procurement and delivery stage, the validity of financial information and address/phone information must be confirmed first. Our company can contact the credit card holder or the relevant bank when necessary to check this information and information.

 

All the information you provide during the membership phase is only accessed and changed by you. As long as you keep your member login information confidential and confidential, it is not possible for others to access and change this information about you. For this purpose, 128 bit SSL is used during the registration process. It is an international encryption standard that cannot be hacked.

 

Information line or internet shopping sites where full address and telephone information of customer services are offered are more preferred nowadays. You can get detailed information about all the topics you are curious about on these websites and you can get better information about the reliability of the company that provides online shopping services.

Note: We recommend that you pay attention to the full address and telephone information of the relevant company on internet shopping sites. Before shopping, make sure to write down all the phone/address information of that store. If you do not trust, call the store and confirm its reliability before shopping. All kinds of details and workplace addresses of our company are clearly written on all online shopping sites of our company.

MAIL ORDER CREDIT CARD SECURITY 

Your identity and credit card information that you will send by credit card mail order method will be kept by our Company in accordance with the Confidentiality/Privacy policy. This information and data is stored for 60 days for expenditure objections that may arise between the customer and the bank, and then destroyed. If any amount other than the amount specified in the mail-order form approved and sent by you in return for the products you send is withdrawn from your credit card, you can object to the bank and prevent the payment of this amount. Quantity. 


THIRD PARTY WEBSITES AND APPS 
Our store may link to other links on our website. Our Company is not responsible for the privacy practices and contents of such websites accessed through these links. Advertisements published on our website are distributed to our users through our advertising partners. The Privacy/Privacy Policy Principles contained in this Agreement relate only to the use of our Store and do not include third-party websites.

EXCEPTIONAL CIRCUMSTANCES

Our Company may disclose users' personal data to third parties in the limited circumstances specified below, except for the provisions of this "Privacy Policy".
1. Law, Decree-Law, Regulation etc. enacted by the competent judicial authority. comply with and comply with applicable law rules;
2. Fulfilling the requirements of the “Membership Agreement” and other agreements

3. Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the competent administrative and judicial authority;
4. Where it is necessary to provide information to protect the rights or safety of users.

 

EMAIL SECURITY

1. Never write your credit card number and password in the e-mails you send to our Customer Service regarding any of your orders. The information in your e-mail messages may be viewed or viewed by third parties. Our company cannot guarantee the security of the information you provide in your e-mails.

WEB BROWSER COOKIES

Our company can obtain information about the users who visit the website and their use of the website through the technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be kept in primary memory. The technical communication file keeps the status and options related to the website and facilitates the use of the internet.

Technical communication file, the number of people visiting the site It helps to obtain statistical information about the purpose and frequency of a person's visit to the site, the duration of their stay on the site, and to dynamically generate advertisements and content from user pages. ashIt is specially designed for users. The technical communication file is not designed to retrieve data or any personal information from primary memory or your e-mail address. Most browsers are initially designed to accept the technical communication file, but users can change the configuration to reject the technical communication file or to receive a warning when the technical communication file is sent.

Our company may change the provisions of this "Privacy Policy" by posting it on the website or by sending an e-mail to users. If the provisions of the Privacy Policy are changed, it will take effect on the day it is published. You can send an e-mail to
info@khiera.com .

 For any questions and suggestions regarding our privacy policy. You can contact us using the contact information below.

           Company title: BC AKSESUAR İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ

Address : Damak Sokak No:19/A  Göztepe Istanbul.

Email: info@khiera.com 

Tel: 0532 5732448